![]() ![]() ![]() Then I tried to again turn off fast boot and secure boot.Ī Miracle! Now Windows 10 booted. Once I could get them to divulge the correct battery, I replaced it. When I rebooted my system, they were back on. While waiting for NeoSmart's mythical support, I only had one OS Ubuntu and no ability to back anything up - drives were read-only. More than 3 weeks and still no support despite many more e-mails. They promised technical support "as soon as possible". I immediately asked NeoSmart the authors of the virus for technical support. I actually believed the claims on their web-site. When I installed the latest version But Windows would not boot. Windows was down for a month with no help what so ever from Microsoft. I was caught in the Windows 10 Recovery infinite loop. ![]()
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